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Business owners and CEOs should never forget that their employees are a key constituency in the organization. Just as forthright, transparent communication with customers is of paramount importance, so, too, is the need to share information as much as is judiciously possible. When there’s a lack of effective communication, we often see a closed, incommunicative culture where […]

I’m surprised by how many times a business owner can’t name their competitors. Why is this the case? Aside from when businesses bid for the same opportunity, there really isn’t a situation when owners come across their competition, and no reason to seek them out. Like it or not, every business has competitors, and to

What do you need to see your business in a different way, a way that will allow you to make the best decisions to move your business forward?